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Privacy Policy

Effective Date: 1 January 2025


1. Introduction

Welcome to francine-lehner.ch. We are committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with applicable laws. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services to purchase digital and printed books.


2. Information We Collect


Personal Information:

  • - Name
  • - Email address
  • - Billing and shipping address
  • - Phone number
  • - Payment details (processed securely by third-party payment providers)


Non-Personal Information:

  • - IP address
  • - Browser type and version
  • - Device information
  • - Website usage data, including pages viewed and time spent on our site


3. How We Use Your Information

We use the information collected for the following purposes:

  • - To process and fulfill your orders, including digital delivery and shipment of printed books.
  • - To communicate with you regarding your orders, inquiries, or customer support.
  • - To send promotional emails or newsletters, if you opt-in to receive them.
  • - To enhance our website, analyze usage patterns, and improve our offerings.
  • - To comply with legal obligations, such as tax and financial reporting requirements.


4. Sharing Your Information

We may share your information in the following cases:

  • - With trusted third-party service providers for payment processing, order fulfillment, and delivery.
  • - To comply with legal requirements or enforce our legal rights.
  • - In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the assets.


5. Security Measures

We employ a range of security measures to protect your personal information:

  • - Data encryption for sensitive information.
  • - Regular monitoring of our systems for vulnerabilities.
  • - Restricted access to personal information to authorized personnel only.


6. Your Rights

You have the following rights regarding your personal information:

  • - Access: Request a copy of the data we hold about you.
  • - Correction: Update or correct inaccurate information.
  • - Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
  • - Opt-out: Withdraw consent for marketing communications at any time.


For privacy-related inquiries or requests, contact us at francinelehner@gmail.com 



RGPD

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.