Effective Date: 1 January 2025
1. Introduction
Welcome to francine-lehner.ch. We are committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with applicable laws. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services to purchase digital and printed books.
2. Information We Collect
Personal Information:
- - Name
- - Email address
- - Billing and shipping address
- - Phone number
- - Payment details (processed securely by third-party payment providers)
Non-Personal Information:
- - IP address
- - Browser type and version
- - Device information
- - Website usage data, including pages viewed and time spent on our site
3. How We Use Your Information
We use the information collected for the following purposes:
- - To process and fulfill your orders, including digital delivery and shipment of printed books.
- - To communicate with you regarding your orders, inquiries, or customer support.
- - To send promotional emails or newsletters, if you opt-in to receive them.
- - To enhance our website, analyze usage patterns, and improve our offerings.
- - To comply with legal obligations, such as tax and financial reporting requirements.
4. Sharing Your Information
We may share your information in the following cases:
- - With trusted third-party service providers for payment processing, order fulfillment, and delivery.
- - To comply with legal requirements or enforce our legal rights.
- - In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the assets.
5. Security Measures
We employ a range of security measures to protect your personal information:
- - Data encryption for sensitive information.
- - Regular monitoring of our systems for vulnerabilities.
- - Restricted access to personal information to authorized personnel only.
6. Your Rights
You have the following rights regarding your personal information:
- - Access: Request a copy of the data we hold about you.
- - Correction: Update or correct inaccurate information.
- - Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
- - Opt-out: Withdraw consent for marketing communications at any time.
For privacy-related inquiries or requests, contact us at francinelehner@gmail.com